1st/2nd Line Support

Resolute Recruit Ltd

Sibiu, Sibiu, Romania

Posted by
Russell JamesRecruiter
Employment type

Contract

Seniority level

Associate

Job function

Information Technology

Industry

Information Technology and Services

Knowledge

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Desired skills
24x7
IT Operations
Incident Management
Red Hat Linux
Service Desk
Required languages

English, B1

Nice-to-have languages

Romanian, B1

Preferred education

High school

Preferred years of experience

3

Role – 1st/2nd Line Support

Location - Sibiu

Salary – 500 to 800 Euros per month (dependent on experience)

Duration: 12 month contract

We are currently seeking an experienced 1st/2nd Line Support Professional to support the client environment and help users to find solutions to their technical issues as well as monitoring the servers, network, PCs and peripherals.

The technologies supported include Microsoft desktop operating systems including Windows 7, Servers, OS and Office Suite and Citrix. We are seeking someone with strong communication skills who always puts the user first; you should be well presented and comfortable working in business attire.

Role and responsibilities will include but are not limited to:

• Provide desk side support services to end users.

• Troubleshoot PC related problems either via phone, remote tools or desktop support.

• Good knowledge of basic pc fundamentals, with the capability of implementing repairs/upgrades when role requires.

Experience:

• You must have good working knowledge of Windows operating systems.

• Working knowledge of MS Office up to and including 2010.

• Knowledge of TCP/IP standards and networking.

• Active directory and Exchange – administration

• Knowledge of ITIL and experience of working within an ITIL environment.

• An HP APS accreditation would also be preferable.

• Lotus Notes or Apple MAC experience would be an advantage.

• Minimum 3+ years of experience in 1st /2nd Line Support

• Experience in Mobile Technologies and Citrix environments

To Apply:

You must be authorised to live and work in the EU zone. Apply online, you can also contact Mark Swift on +44 7803487963 for an informal conversation or send your CV to mark@resoluterecruit.co.uk


Resolute Recruit Ltd

Staffing and Recruiting | 2 - 10 employees

http://www.resoluterecruit.co.uk

derby, derbyshire, United Kingdom

1st/2nd Line Support

SibiuSBRO

Information Technology and ServicesEURCONTRACTOR
<p></p><p>Role – 1st/2nd Line Support</p><p>Location - Sibiu</p><p>Salary – 500 to 800 Euros per month (dependent on experience)</p><p>Duration: 12 month contract</p><p>We are currently seeking an experienced 1st/2nd Line Support Professional to support the client environment and help users to find solutions to their technical issues as well as monitoring the servers, network, PCs and peripherals.</p><p>The technologies supported include Microsoft desktop operating systems including Windows 7, Servers, OS and Office Suite and Citrix. We are seeking someone with strong communication skills who always puts the user first; you should be well presented and comfortable working in business attire. </p><p>Role and responsibilities will include but are not limited to:</p><p>• Provide desk side support services to end users.</p><p>• Troubleshoot PC related problems either via phone, remote tools or desktop support.</p><p>• Good knowledge of basic pc fundamentals, with the capability of implementing repairs/upgrades when role requires.</p><p>Experience:</p><p>• You must have good working knowledge of Windows operating systems. </p><p>• Working knowledge of MS Office up to and including 2010.</p><p>• Knowledge of TCP/IP standards and networking.</p><p>• Active directory and Exchange – administration </p><p>• Knowledge of ITIL and experience of working within an ITIL environment.</p><p>• An HP APS accreditation would also be preferable.</p><p>• Lotus Notes or Apple MAC experience would be an advantage. </p><p>• Minimum 3+ years of experience in 1st /2nd Line Support</p><p>• Experience in Mobile Technologies and Citrix environments</p><p>To Apply: </p><p>You must be authorised to live and work in the EU zone. Apply online, you can also contact Mark Swift on +44 7803487963 for an informal conversation or send your CV to mark@resoluterecruit.co.uk</p><br><p></p>

2018-07-02T11:18:34.229534

High school

3 year(s)

Resolute Recruit Ltdhttp://www.resoluterecruit.co.uk

https://lunarcareers.blob.core.windows.net:443/company-profile-picture/Resolute%20Recruit%20Ltd-lnr0a622e31a72a48399c9edb7eb72a72bc

1st/2nd Line Support7c91bb41-4625-43c8-81ce-a966876a93a2

  • IT Operations
  • Red Hat Linux
  • Service Desk
  • Incident Management
  • 24x7