B2B Customer Success / Content Manager Travel Platform (f/m)

RedSofa Berlin

Munich, Bavaria, Germany

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Posted by
Jorn VaterRecruiter
Employment type

Full-time

Seniority level

Entry-level

Job function

Customer Service, Writing/Editing

Industry

Information Technology and Services, Leisure, Travel & Tourism

Knowledge

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Desired skills
Customer Relationship Management
Customer Retention
Customer Support
Hotel Management
Travel
Required languages

German, C2

Nice-to-have languages

English, C1

Preferred education

Middle school

Preferred years of experience

2

RedSofa is finding talents exciting opportunities by delivering a ground-breaking recruitment service to the creative, start-up and tech industry. For our clients and candidates we follow a simple approach: be helpful and always give honest open advice that is built on trust.

B2B Customer Success / Content Manager Travel Platform (f/m)

Salary: €38K+, travel vouchers and other perks

Location: Munich

Company Overview: One of the worlds major travel platforms

Role Overview: We’re hiring for several client relationship and content editing champions as B2B Customer Content Managers for a renowned major travel platform expanding their business in DACH region. You will onboard and support hotels as new B2B clients to the platform, ensuring their content of text, pictures, settings and features is accurate, well presented and complete. You collaborate with the sales and marketing teams to ensure the right direction of growth. You will contact hotel partners to capture and confirm their data about their hotel content, edit existing information in German or English and train new partners on tools and processes by phone.

You:

  • Bachelors Degree or equivalent in Business, Hospitality, Hotel Management or Communications preferred
  • Hotel / Travel Industry experience preferred
  • about 2+ years experience in content management in eCommerce contexts a plus
  • Experience working in a fast paced, goal driven environment
  • Proven ability to resolve volumes of work in a deadline driven environment
  • Excellent phone speaker
  • Highly driven, well organised and inspiringly communicative
  • FLUENT English AND German required, additional languages a plus
  • Exceptional writing, spelling and grammar skills in German and English, with attention to detail, speed and accuracy

Benefits:

  • Glassdoor best places to work corporate 2017
  • Innovative, fast paced environment
  • Open collaborative team culture
  • Normal 5 days a week office hours
  • Perks, travel vouchers, attractive salary

If you are interested, please get in touch with Jörn at RedSofa Berlin: jvater@redsofaberlin.com

RedSofa Berlin

Staffing and Recruiting | 2 - 10 employees

http://www.redsofaberlin.com

Berlin, Berlin, Germany

B2B Customer Success / Content Manager Travel Platform (f/m)

MunichBYDE

Information Technology and ServicesEURFULL_TIME
<p><i>RedSofa is finding talents exciting opportunities by delivering a ground-breaking recruitment service to the creative, start-up and tech industry. For our clients and candidates we follow a simple approach: be helpful and always give honest open advice that is built on trust. </i></p><p><b>B2B Customer Success / Content Manager Travel Platform (f/m)</b></p><p><b>Salary: </b>€38K+, travel vouchers and other perks</p><p><b>Location: </b>Munich </p><p><b>Company Overview: </b>One of the worlds major travel platforms</p><p>Role Overview: We’re hiring for several client relationship and content editing champions as B2B Customer Content Managers for a renowned major travel platform expanding their business in DACH region. You will onboard and support hotels as new B2B clients to the platform, ensuring their content of text, pictures, settings and features is accurate, well presented and complete. You collaborate with the sales and marketing teams to ensure the right direction of growth. You will contact hotel partners to capture and confirm their data about their hotel content, edit existing information in German or English and train new partners on tools and processes by phone.</p><p><b>You:</b></p><p></p><ul><li><span>Bachelors Degree or equivalent in Business, Hospitality, Hotel Management or Communications preferred</span><br></li><li><span>Hotel / Travel Industry experience preferred</span><br></li><li><span>about 2+ years experience in content management in eCommerce contexts a plus</span><br></li><li><span>Experience working in a fast paced, goal driven environment</span><br></li><li><span>Proven ability to resolve volumes of work in a deadline driven environment</span><br></li><li><span>Excellent phone speaker</span><br></li><li><span>Highly driven, well organised and inspiringly communicative</span><br></li><li><span>FLUENT English AND German required, additional languages a plus</span><br></li><li><span>Exceptional writing, spelling and grammar skills in German and English, with attention to detail, speed and accuracy</span><br></li></ul><p></p><p><b>Benefits:</b></p><p></p><ul><li><span>Glassdoor best places to work corporate 2017</span><br></li><li><span>Innovative, fast paced environment</span><br></li><li><span>Open collaborative team culture</span><br></li><li><span>Normal 5 days a week office hours</span><br></li><li><span>Perks, travel vouchers, attractive salary</span><br></li></ul><p></p><p>If you are interested, please get in touch with Jörn at RedSofa Berlin: jvater@redsofaberlin.com</p>

2018-02-13T16:14:16.3001308

Middle school

2 year(s)

RedSofa Berlinhttp://www.redsofaberlin.com

https://lunarcareers.blob.core.windows.net:443/company-profile-picture/RedSofa%20Berlin-lnrcca563b171a546db87094888e000056b

B2B Customer Success / Content Manager Travel Platform (f/m)4ca5af50-0f22-404d-bfdb-4f064f2844cf

  • Customer Relationship Management
  • Customer Support
  • Customer Retention
  • Travel
  • Hotel Management